Terms & Conditions
TERMS AND CONDITIONS OF SALE AND USE OF SITE
1. Returns and Refunds (Your right to cancel)
If you wish to cancel your booking *************. We will need confirmation in writing, as well as your name, address and invoice number. ********
2. Making a complaint
We welcome any form of feedback to help us to improve the service we offer, if you have a complaint regarding any aspect of your stay please contact us. We endeavour to respond to all complaints within 5 working days.
3. Links to other websites and services
This website may contain links to other websites which are not under the control of, nor maintained by us. These links are provided for your convenience only and we cannot be held responsible for the content of those sites.
4. Accuracy of Information
This website may include unintentional inaccuracies or typographical errors, for which we apologise.
5. Limitation of Liability
"Helen Bates" shall not be responsible for any detrimental reliance you place on this website or its contents. We endeavour to make our website uninterrupted and error free, but are reliant on our web server.
6. Governing Law
This agreement between ‘Helen Bates’ and you shall be governed by and interpreted in accordance with UK law and UK courts shall have jurisdiction to resolve any disputes.
© Copyright "Helen Bates"
All rights, including copyright, names and logos, used in relation to this website are owned by or controlled for these purposes by us. Nothing in this agreement confers on you any license or right under any of our names or logos or those of any third party.
The content of this website is and remains the intellectual property of "Helen Bates".






